SHIPPING & DELIVERY

All orders are shipped via the United State Postal Service (USPS) in 1-2 business days of the order date.

 

TRACKING YOUR ORDER

All orders are shipped via USPS and include a tracking number which will ​be provided upon shipment of your order.

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If your order has not arrived in what you deem a timely manner, please contact us. We are happy to do all that we can to help you track down your package and will replace lost packages if necessary.

 

RETURNS

Soaps, Sugar Scrubs and Bath Bombs: Unfortunately, due to the personal nature of the products, returns can't be accepted. If you are unhappy, because it is not what you expected or there is damage to your product in the delivery, please contact us as soon as possible.

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100% SECURE ORDERING 

The Kreate by Kellie checkout process (powered by Wix) is secured by HTTPS / TSL encryption and is a safe environment for online purchases.

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TLS (Transport Layer Security) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and secure. TLS is the industry standard and is used by millions of websites in the protection of their online transactions with their customers.